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Aggressive or abusive behaviour

We highly value & respect our Team – indeed, our greatest asset are the people who work with us.

Things you need to know

Abusive behavior towards animals, members of staff or other clients will NOT be tolerated. If a Member of Staff feels threatened (Physically or verbally) we reserve the right to refer the continuing treatment of your pet to an alternative veterinary provider.

In extreme cases, we will be obliged to report any incident to the Dubai Police.

We hope you understand we must do everything to ensure our Clinic is a safe environment for our Staff, our Patients and our Clients.